CLARINETS DIRECT

020 8893 3172  or 07787 770071
 
Home Clarinets Mouthpieces Delivery and Terms About Us Contact Us

DELIVERY AND TERMS

UNIQUE BUYBACK GUARANTEE

If at the end of a 12 month period you decide to buy a new clarinet, hopefully from us! we will buy back the instrument you bought providing these 3 simple conditions are met.

  1.  The instrument is sold back to us in the same condition as it was originally supplied. i.e no splits or damage to the wood or key work, and case. (Fair wear and tear excepted).

  2. The instrument under goes a full re-pad & service by our own technician the cost of which is to be deducted from the buy back price.

  3. The mouthpiece, if purchased separately or not, is not subject to this buyback guarantee.

TRIAL PERIOD

1.  Instrument will be sent out on 7 days approval,  buyer pays postage and full price of instrument on debit or credit card. If after trial period buyer returns instrument they will receive a full refund excepting charge for postage to same card. Trial period can be extended subject to our agreement which is especially useful for overseas buyers.

REPAIRS DURING GUARANTEE PERIOD

1.If an instrument should need to be returned for repair during the 1 year guarantee period then it must be returned to our workshop for inspection and, if deemed faulty, the necessary work will be carried out, free of charge. This guarantee is NOT transferable: only Clarinets Direct technicians will work FOC on instruments we have sold.