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CLARINETS DIRECT 07787 770071 or 0208 5811113 |
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DELIVERY AND TERMS UNIQUE BUY BACK GUARANTEE. NB THIS APPLIES ONLY TO CLARINETS SOLD WITH OUR FULL 1 YEAR WARRANTY. COMMISSION SALE INSTRUMENTS ARE USUALLY NOT COVERED BY THE BUY BACK GUARANTEE, EXCEPT IN THE CASE THAT CLARINETS DIRECT HAS OVERHAULED THEM PRIOR TO SALE. If at the end of a 3 month period you decide to buy a new clarinet, hopefully from us! we will buy back the instrument you bought providing the first 3 simple conditions are met.
APPROVAL PERIOD 1. The instrument, or clarinet accessories, will be
sent out on 7 days approval [1 month for Foreign sales], with
the buyer paying postage and the full price
of the goods. If during the approval period the buyer
returns the goods, in the same condition as supplied, i.e. no damage or modifications,
then they will receive a full refund of the purchase price. The approval period can be extended subject to our
agreement.
REPAIRS DURING GUARANTEE PERIOD 1.If an instrument should need to be returned for repair during the 1 year guarantee period then it must be returned to our workshop for inspection and, if deemed faulty, the necessary work will be carried out, free of charge. This guarantee is NOT transferable: only Clarinets Direct technicians will work FOC on instruments we have sold.
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